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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gerard issvoran

October 8, 2024

5  out of  5
rating by gerard issvoran
"The staff is always responsive regardless how great or small my insurance needs. I remain grateful for their help."
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Marcelo

October 1, 2024

5  out of  5
rating by Marcelo
"Jordi has been extremely helpful by properly explaining to me how my car insurance coverages work. Not to mention, he was able to assist me in protecting me and my family by setting up our life insurance and addressing our needs if something were to happen. So grateful for him and Cindy’s team!!"
We responded:
"Marcelo, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! We appreciate you. - Cindy "
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Librado Villafuerte

September 30, 2024

5  out of  5
rating by Librado Villafuerte
"Great customer service Jenny is a great person and a excellent customer service."
We responded:
"Librado, thank you so much for sharing these kind words! Our wish is that we always provide you with an excellent customer service experience. - Cindy"
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Rock Lee

September 27, 2024

5  out of  5
rating by Rock Lee
"I recently was involved in an auto accident. Cindy and her staff have been great. They have made the entire process very smooth. Jenny from the office was extremely helpful. She worked with me to answer all my questions, looked into all sorts of discounts, and made me feel very comfortable through the entire interaction."
We responded:
"Hello, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Cindy"
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doreen lozano

September 19, 2024

5  out of  5
rating by doreen lozano
"We had our first meeting with Cindy today and we highly recommend her. She answered all our insurance questions and suggested changes we could make with reasons for those changes."
We responded:
"Doreen, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Cindy"
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Greg Furey

September 19, 2024

5  out of  5
rating by Greg Furey
"Annual Insurance coverage review with Cindy this morning. It's always reassuring to feel that the wisdom and insightfulness that Cindy brings to support her clients is based upon her knowledge, judgement, and years of experience. A++ agent."
We responded:
"Greg, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Cindy"
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Laura Hammon

September 19, 2024

5  out of  5
rating by Laura Hammon
"The team at State Farm have been so incredibly helpful! I had a nasty car accident, and they helped me through all the repairs, and made sure I was taken care of every step of the way. They've been great! Definitely recommend this team to anyone local to the area ☺️👍👍"
We responded:
"Laura, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Cindy"
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Tammy Blum

September 18, 2024

5  out of  5
rating by Tammy Blum
"Jenny was very professional. She made everything very say for me."
We responded:
"Tammy, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Cindy"
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Hevert Cruz

September 16, 2024

5  out of  5
rating by Hevert Cruz
"Fui atendido po Jordi! Su atencion fue muy satisfactoria , tenia toda la informacion que yo necesitaba , me estuvo explicando con detalle las opciones a elejir , fue respetuoso y amable , cada pregunta que to tenia fue respondida y aclarada siertas dudas , exelente atencion!"
We responded:
"¡Gracias Hevert! ¡Nos alegra saber que tuvo una excelente experiencia con nuestro equipo! - Cindy "
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Sandra Diaz

September 5, 2024

5  out of  5
rating by Sandra Diaz
"I want to thank Jordi for helping me today .!!You made my day !! I am a longtime client and you all have been helpful with questions payments updates etc.. You all listen patiently and in a very kind understanding nature assist me in my needs for your assistance. Sincerely thank you all!"
We responded:
"Sandra, reading your positive review made my day! Your experience with the team is exactly what we strive for. We are always here for you and your insurance needs. We appreciate you and your business more than you know! - Cindy"
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Michael Klahr

September 5, 2024

5  out of  5
rating by Michael Klahr
"Good job explaining things. My only advice is to slow down… not so much information at once . Stop or pause more often to give client a chance to say something."
We responded:
"Michael, thank you for your feedback and for recognizing the effort put into explaining things. We appreciate your advice and will work on pacing the information and allowing more pauses for questions. Your input helps us improve, and we’re here if you need any further assistance. Thank you for your understanding! - Cindy"
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Cory Cisneros

September 4, 2024

5  out of  5
rating by Cory Cisneros
"I originally started with Mr. Damon Cart's State Farm office in Santa Cruz back in late 2010. When his office closed in early 2020, my account was transferred to Cindy Asako Muta Kleinkopf's office. Although I had moved to Turlock, CA, and considered switching to a more local agent, Cindy and her team’s exceptional customer service convinced me to stay. Even though I’m not local to her office, Cindy and her team have always made me feel like I’m right there with them through their outstanding customer care. They’re always responsive and make me feel valued as a client, regardless of the distance. I trust them so much that I recently added my newly licensed 16-year-old daughter to our policy, and they made sure she had the right coverage and applied any discounts available. A special thanks to Jordi & Cindy, who were huge helps in answering all my questions regarding add my daughter to my insurance. His support, along with Cindy and the rest of the team, is very much appreciated. I’ve now been with Cindy's State Farm office for over four years and feel well taken care of. I look forward to continuing my relationship with her office for many more years to come!"
We responded:
"Cory, thank you so much for your kind words. Reading your review made my day. Your experience with my team and I is exactly what we strive for! Our team is committed to helping clients with all of their insurance needs, regardless of their location. We appreciate your business and your positive feedback! We look forward to serving your insurance needs for years to come. - Cindy"
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Stacy Brown

August 31, 2024

5  out of  5
rating by Stacy Brown
"Jordi provided really excellent customer service, was patient, informative, and super pleasant to work with."
We responded:
"I’m happy to hear Jordi took such great care of you, Stacy! We appreciate the five stars. - Cindy "
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Diana Lazaro

August 29, 2024

5  out of  5
rating by Diana Lazaro
"My State Farm agent Jenny exceeded my expectations in every way. She was incredibly thorough in explaining all my policy options and helped me find the best coverage for my needs at a competitive price. Their responsiveness and professionalism made a potentially stressful process easy and hassle-free. I highly recommend them!"
We responded:
"Diana, your experience with Jenny is exactly what we strive for. Thank you for sharing your positive experience! - Cindy "
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Adri E

July 12, 2024

5  out of  5
rating by Adri E
"Jordi was great! The set up process for an auto policy was seamless"
We responded:
"Adri, thank you for taking the time to share such kind feedback with my team and I. We appreciate you and your time! - Cindy"
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Monica Sweeney

April 24, 2024

5  out of  5
rating by Monica Sweeney
"The customer service provided by Jordi and the rest of the staff is always prompt, polite, and in the BEST interest of the consumer. I appreciate how Jordi is always immediate to address my questions, concerns, and needs in managing my five car policy upon my request. It's like having a personal assistant at my fingertips! Professionalism and communication is always delivered at its best by this office. I highly recommend them for all your insurance needs."
We responded:
"Thank you for the 5 star review and recommendation, Monica! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Cindy "
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Cesareo Trujillo

April 18, 2024

5  out of  5
rating by Cesareo Trujillo
"Very polite and effective. My wife and I have never met anyone like her! She's truly an expert at her service. Jordi, whom also, works there, was superb in his professionalism. When I miscommunicated so many things to him, he was kind and patient with me throughout! This office really swings it out of the park! 🏏⚾"
We responded:
"Hello, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Cindy"
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Sandrizzzle M

April 12, 2024

5  out of  5
rating by Sandrizzzle M
"Jordi is great! He took the time to explain everything about the policy and was very thro. Highly recommend speaking to him. When I didn't reach out to him he reached out to me and made sure that everything was taken care of."
We responded:
"Hello, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Cindy "
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Ruben Zamora

March 18, 2024

5  out of  5
rating by Ruben Zamora
"I am totally so pleased with my choice of company I made for my Auto Coverage. I was looking for one on one real person conversation to express my needs now and for future dates to come, I also found in State Farm the friendliness, caring, and respectful individuals I have ever dealt with in a very long time. Jody and I had an extensive conversation about my needs and the needs of my future coverages to come, he was so professional and kind and a great listener providing me all coverages provided by State Farm as we casually continued our conversation To whom it may concern, Jody is a great agent, someone you can trust and feel like you will get everything and more than you expected, in such a professional and kind way he informs you of things you probably never receive from those large corporation companies that see you as a number only. I feel that Jody made me feel like I mean something to them, I have a value to them not just a dollar sign. Thank You Jody for making my decision so easy and looking forward working with you in the years to come"
We responded:
"Hello, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Cindy"
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Maren Dinsmore

March 12, 2024

5  out of  5
rating by Maren Dinsmore
"Excellent service today! Knowledgeable, kind and thorough. Thanks!"
We responded:
"Maren, thank you so much for choosing our agency, we're so happy to have you with us. - Cindy"
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Yuliana Gonzalez

March 6, 2024

5  out of  5
rating by Yuliana Gonzalez
"Had my insurance review with Mariana this morning. She was awesome and helped me save money by moving my autos over to Cindy’s office. They also enjoyed having my kids in the office which is always a plus for us mamas."
We responded:
"Yuliana, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Cindy"
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Bryan Uchiha

March 6, 2024

5  out of  5
rating by Bryan Uchiha
"Mariana provided amazing service and made me feel welcomed!"
We responded:
"Thank you for your kind words, Bryan! We are honored to have you a part of our agency family. - Cindy "
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joel rodriguez

March 1, 2024

5  out of  5
rating by joel rodriguez
"Was a pleasure working with Mariana. Super nice, answered all my questions, worked around my schedule. I would definitely recommend her 👌"
We responded:
"Joel, I’m happy to hear Mariana took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! Thank you for your recommendation. - Cindy"
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Yolanda E. Flores

February 29, 2024

5  out of  5
rating by Yolanda E. Flores
"Great customer service"
We responded:
"Thank you for your kind review, Yolanda! - Cindy "
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Elizabeth Tiliaia

February 24, 2024

5  out of  5
rating by Elizabeth Tiliaia
"Mariana was so helpful and kind that it made for a pleasant (and easy) experience when I needed to make changes to my policies. Customer service is lacking in so many industries these days, and it was nice to finally be met with such excellent service with Mariana. She was knowledgeable and very helpful, and I appreciated her attention to detail and patience with all my questions, concerns, and needs."
We responded:
"Elizabeth, my team and I will always strive to leave you with a wonderful customer service experience! Thank you for taking the time to leave a 5 star review! -Cindy"